Well here we have it, Aliant calls back and provides proof that we paid them for the satellite receiver, an extra 10 per month for 12 months on my old bill. They apologized and said they would be talking to bell.

We also talked to bell now Bell says – “Aliant owes you your money back as they made the deal, and you have to send us back that receiver.”

Aliant says – “Bell owes you your rental fees for the last 4 years back as you purchased it, this is not the first time this problem has came up. We can’t give you your money back as it is a purchased product”

As it stands one of these companies owes me money if it’s Aliant it’s $120 and if Bell pays me it’s $144 plus taxes on both etc. etc.

So I’m a little happier with Aliant on this front as they said they would help us to retrieve our fees back but we will see what happens.

On a side note – my Internet still with Aliant hasn’t stayed connected for more than 25min in the last 3 days. They said they have no idea what the problem is.  On the Bright side Monday is the day that Rogers will hopefully save my life on the World Wide Web.

My Bell TV as you know from my epic story now, is being canceled. So since I have to give 30 days notice I figured well I might as well downgrade my channels so I don’t have to give them extra money. This is what I was told -

Their Supervisor tells me that this can’t be done you cannot have two work orders on your account at the same time,

You cannot downgrade your channels and give your 30 day cancellation notice. You have to downgrade your channels and after that happens on the 21st you can give your 30 day cancellation.

You cannot downgrade your channels before a new billing period you can upgrade them but you cannot downgrade them. Bell Company Policy’s

I am being forced to pay for all of the channels I don’t want so that they can take more money as I am getting rid of their Service, I cannot reduce my bill if I’m going to cancel, this seems very wrong to me.

They are using their position and control of my services to force me to pay more money as they know that I’m leaving. Well Bell Good-bye and you better take that Dish off the side of my house or I will remove it for you, and don’t worry were not finished yet on the Receiver you say I don’t own.