So Aliant customer service calls me, not to try to convince me to stay or to see if they can be helpful but to tell me I have to pay them for 30 more days, as they added a note in small print to my bill, but never told me nor notified me in a clear precise manner.
By paying your bill you agree to the small print that says you are required to give 30 days notice even if you Don’t Have contract and they never tell you. They said this was added onto your bill awhile ago and that is all the warning they had to give me small print that you can barely read as they have done everything they can to hide it.
So I have to keep paying them for 30 days, what a bunch of crooks first they give me poor service I tried to get it fixed and they tell me no, and then they tell me well we are going to charge you for the crappy service even after you told us you don’t want it.
That’s just great know what I spent 8 years with this company and i’ll spend the next 10, with a different company and recommend to anyone who asks to switch to a competitor. They made sure not just to burn the bridge between themselves and a customer but to create a huge gorge so that I’ll never want to try to cross it again.
Rogers is going to have to do something awful terrible to make me consider using Aliant as a service provider. As soon as my cell phone contract is up Hello Fido, and i’ll be telling Bell/Aliant thank you for doing everything possible to make me want to switch.